The Document Business: Consulting + Realisation = Efficiency
TA Triumph-Adler are THE specialists in the document business. We provide analysis and tailor-made consulting for business customers and put an efficient document workflow in place, in both paper and electronic form, all backed up by an ongoing service throughout.
TA Triumph-Adler concepts and solutions are the first choice for optimising processes and whenever professional users manage, print, photocopy, fax, present or archive documents. This is because as market leader in Germany and increasingly in the international arena too, we set the standard in providing analysis and consulting, in the products we offer and in the follow-up service we provide.
Our full product range of colour and black and white A4 and A3 devices includes printer and copier based multifunctional office machines in addition to a range of printers. All A4 devices, and toners are available to purchase online in our online e-commerce store.
Our customers are at the heart of the services we provide. We offer them comprehensive solutions for all document-related issues. Our service is presented with the highest standards of professionalism, particularly in terms of quality and reliability. Our prices are fair and reasonable.
We have clear objectives and translate these into detailed measures, which we then implement accordingly. Since you can improve only what you can measure, we use a series of key figures to ensure transparency right down to the last detail. Comprehensive internal communication at all levels guarantees that the information remains as consistent as possible. External communication is exemplary.
The satisfaction of our customers is illustrated, for example, by the fact that more than 80% of them opt in favour of TA Triumph-Adler again after their initial maintenance contracts (which last an average of 45 months) expire.
A successful business model
Our competitive advantages as a consulting, trading and service company are our proximity to customers, our digital expertise and the leading technologies we employ. We advise our customers on selecting and setting up efficient solutions whenever they want to professionally and electronically produce their work on paper or when they seek to electronically store and archive documents that exist in paper form. We ensure their technology is highly reliable and constantly available, and we also offer them the potential to cut costs and to be able to calculate costs with certainty.